Returns & Exchanges
At V Beauty Pure, we strive for excellence in every order, but if you are not completely satisfied, we offer a 30-day return window for unopened and unused products. Please note that for hygiene and safety reasons, professional-grade liquids and gels must remain sealed to be eligible for a refund.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full reimbursement.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing