Frequently Asked Questions
Everything you need to know about your V Beauty Pure experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually arriving within 10-21 business days.
What is your return policy for beauty products?
Due to the nature of our professional beauty products, we only accept returns on unopened and unused items within 14 days of delivery. Please contact our support team to initiate a return.
Are V Beauty Pure products cruelty-free?
Yes, we are committed to ethical beauty. All of our products, including our professional acrylic powders and gel polishes, are 100% cruelty-free and never tested on animals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay and Shop Pay.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a cancellation within 1 hour of purchase; however, once an order has entered the fulfillment stage, it cannot be modified.
Do you offer professional discounts for nail technicians?
We frequently run exclusive promotions for our professional community. Please sign up for our newsletter and follow our social media channels to stay updated on pro-only deals and bulk pricing.